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    • Who is Substitutions for?
    • First-time setup
    • Create your first substitution
  • How it works
    • How substitutions work
    • Managing substitute variants
    • Quantity-based substitutions
    • Bundle substitutions
    • Understanding your dashboard
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How it works

Articles in this collection

  • How substitutions work

    When are substitutions triggered?Substitutions are applied after checkout, during order processing. When an order contains an out-of-stock variant:The app checks your substitution rulesIf a substitute is available, it replaces the out-of-stock item...

  • Managing substitute variants

    Adding substitute variantsYou can add one or more substitutes for each out-of-stock variant. Each substitute displays:Product namePriceStock statusPriority orderReordering priorityDrag and drop to control which substitute is tried first.Stock...

  • Quantity-based substitutions

    What are quantity-based substitutions?Instead of replacing one item with one item, you can substitute using multiple units of another product.This is useful when you sell products in different sizes or pack quantities—for example, replacing a...

  • Bundle substitutions

    What are bundle substitutions?Bundle substitutions let you apply substitution rules to individual items inside a product bundle. If a bundle contains an out-of-stock component, the app can replace just that item while keeping the rest of the bundle...

  • Understanding your dashboard

    Dashboard overviewYour dashboard shows how substitutions are performing across your store and gives you quick access to manage your rules.Summary barAt the top, you'll see key metrics:Substitution total sales — Revenue from orders that included a...

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