Getting Started
Articles in this collection
- Who is Substitutions for?
Substitutions is designed for Shopify store owners who want to keep their customers happy by ensuring products are always available, even when certain SKUs go out of stock. If you’re tired of seeing sales drop because an item is temporarily...
- First-time setup
When you first open Substitutions, we'll get everything ready so substitutions just work.What happens during setup?We sync your products and variantsWe connect your inventory to our substitution engineYou'll see a progress indicator while this runs....
- Create your first substitution
What is a substitution?A substitution automatically replaces an out-of-stock variant with an alternative you choose. You keep the sale, and your customer still gets what they need.How to create oneClick Create substitutionSelect the out-of-stock...